🤍 Privacy Policy

Effective Date: July 2026

At Heal Through It, your privacy is important to us. We are committed to protecting your personal information and handling it with care, respect, and confidentiality.

Information We Collect

We may collect personal information including:

Your name

Email address

Phone number

Information you provide through booking forms or contact forms

Appointment details

Payment information (processed securely through Stripe)

Website usage information collected through Google Analytics

How We Use Your Information

Your information may be used to:

Respond to your enquiries

Schedule appointments

Deliver services and digital products

Send booking confirmations and reminders

Improve our website and services

Send updates if you have chosen to receive them

Payment Information

Payments are processed securely through Stripe. Heal Through It does not store your credit or debit card details.

Confidentiality

Your personal information is treated as confidential and will never be sold or shared with third parties unless required by law or necessary to provide our services.

Cookies

Our website may use cookies and Google Analytics to understand how visitors use our website and improve your experience.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

🤍 Disclaimer

Effective Date: July 2026

The information provided by Heal Through It is intended for educational, personal development, and wellbeing purposes only.

Our services include Life Coaching, Reiki, Neural Transformation Therapy, Oracle Guidance, workshops, and digital resources.

These services are complementary in nature and are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.

Heal Through It does not replace advice or treatment provided by qualified medical, mental health, legal, or financial professionals.

If you have concerns about your physical or mental health, please seek appropriate professional advice.

Participation in our services is voluntary, and each individual remains responsible for their own decisions, actions, and wellbeing.

Individual experiences and outcomes will vary, and no specific results can be guaranteed.

🤍 Terms & Conditions

Effective Date: July 2026

By accessing this website or purchasing services or products from Heal Through It, you agree to these Terms & Conditions.

Bookings

Appointments are confirmed once payment has been received.

Please ensure your booking information is accurate.

Payments

All prices are in Australian Dollars (AUD).

Payments are securely processed through Stripe.

Services

Our services are designed to support emotional wellbeing and personal growth.

They are not medical or psychological treatment.

Digital Products

Digital products are for personal use only.

They may not be copied, shared, redistributed, or resold.

Intellectual Property

All written content, branding, journals, workbooks, graphics, and resources remain the intellectual property of Heal Through It.

Changes

These Terms & Conditions may be updated from time to time.

Continued use of this website indicates acceptance of any updates.

🤍 Cancellation Policy

We understand that life happens.

If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours' notice.

More than 24 hours' notice

Appointments may be rescheduled without additional charge.

Less than 24 hours' notice

Appointments cancelled with less than 24 hours' notice or missed without notice may not be eligible for a refund.

Where possible, we will work with you to find another suitable appointment time.

Repeated late cancellations or missed appointments may require future bookings to be paid in full before confirmation.

🤍 Refund Policy

Services

If Heal Through It cancels a booked appointment, you will be offered either:

A full refund, or

The opportunity to reschedule your appointment.

Refund requests for completed services are assessed individually and are subject to Australian Consumer Law.

Digital Products

Due to the nature of digital products, including journals, workbooks, and downloadable resources, refunds are generally not available once access has been provided.

If you experience any issues accessing your purchase, please contact us and we will work with you to resolve the problem promptly.

Contact

If you have any questions regarding refunds, please contact:

📧 connect@healthroughit.com

🌐 www.healthroughit.com